Contracts
Contract management means you can keep track of your deals with your clients as well as your suppliers.
1
Recurrent Billing
Pulse can automatically generate invoices monthly, quarterly, annually, etc. This means you don’t need to spend time every month going through lists and making repetitive invoices.
2
Renewal Reminders
When a contract is nearing its end date, Pulse will remind you to engage with the customer to renew it.
3
Template Contract documents
Standardise your customer contracts by setting up a contract template, with all the standard terms and conditions pre-loaded.
4
Asset Coverage Detail
For contracts where you are supporting many assets, the detail of the supported assets is stored in Pulse.
5
Uplift/Escalations
You can make contract billing escalations easily, without having to re-calculate the amounts each time.
6
Contract Profitability Calculator
Detailed reporting by contract lets you compare the revenue derived from a contract with the cost incurred in supporting it.
7
Token-based support (Points)
Many help-desk scenarios benefit from using support tokens or points. When a customer needs work done, they consume tokens. These can be bought or otherwise topped up.